Program

The face-to-face and online conference program runs from Monday 30 August - Wednesday 8 September 2020. Online sessions will be made available as recordings unless otherwise specified on the program.

Online Program

Please note, the online program follows AEST time (ACT/NSW/QLD/TAS/VIC time).

Time (AEST)	CPD Points	Content	Speaker(s)
MONDAY 30 AUGUST 2021
1700 - 1730	0.5 points	The audiology landscape The President of Audiology Australia will open the InspirED conference with a comprehensive overview of the role of Australian audiologists in the hearing health care landscape. This explores the purpose of Audiology Australia, the importance of our Code of Conduct and our Scope of Practice and the role of our continuing education program. It will explain the role of a “Qualified Practitioner” in the professional landscape and explain current funding models. It will look at the key audiological providers and explore the links across the sector between manufacturers, ENT’s and retail chains.This introduction will help you navigating the challenges of your work environment and balance your professional obligations with the goals of your employer. Above all, it will create a sense of pride in your profession and the excitement of being part of something bigger.	Dr Barbra Timmer
1730 - 1820	1 point	Managing energy for performance - Part 1 Supported by Audika The session will aim help people become more self-aware around the way they manage Energy and the impact it has on performance. Lex will explore the importance dimensions wellness and each person will have the opportunity to complete the self-scoring Energy Wheel. This will provide a personal snapshot of how each person is dealing with the 8 dimensions of Energy Management. The session will be presented in a light-hearted way to highlight the importance a playful attitude.	Facilitator: Nisha Sivaratnam Speaker: Lex Dwyer
1820 - 1830		Break
1830 - 1930	1 point	Careers in audiology Audiology is a broad profession with many and varied career opportunities. You may already have a sense of the area you would like to specialise in, but it may take several steps for you to reach it. Getting an internship is the beginning and this may mean relocation to a new town or a regional city. This brings a whole range of new experiences that enable you to grow. This session will explore some of the pathways available for audiologists to develop their career, across the public, private and academic sectors and provides an opportunity to ask questions of audiologists who have taken different or unusual directions.	Facilitator: Emma Ramsay Panel: Kevin Greer, Chantal Cox, Kirsten Moore, Bianca Liersch, and Diana Bienvenu
1830 - 1930	1 point	Taking charge of your career You landed the job, passed the internship and feel you have a strong understanding of clinical practice , but what next? How do you get to the next level within your current organisation or move into a different area of specialisation? Are you ready to go back to study, into research or move to the manufacturing sector ? What is the next big challenge for you? In this session people who have forged new paths will share their experiences and inspire you to take that big leap.	Facilitator: Kat Penno Panel: Xiaoyin Shang, Philippa James, Shelley Li and Nick Parkyn
TUESDAY 31 AUGUST 2021
1700 - 1745	0.75 points	Eliminate interviews nerves and get your dream job Do you ever feel completely stumped when it comes to getting it right in an interview? What about when an interview is virtual or worse still, a one way video! Sarah Piper, vetran executive recruiter and people strategist is going to take the guessing out of the interview process, illuminate the rationale behind the questions asked. She'll cover the tips on how best to prepare, so you can feel composed, confident and maybe, even start to enjoy the process.	Facilitator: Amanda Ariotti Speaker: Sarah Piper
1745 - 1830	0.75 points	Navigating the minefield: employment contracts in audiology If you have just landed that coveted dream job, the last thing you’re probably thinking about is the technical ins-and-outs of your employment contract. However, it is always important to scrutinise your employee welcome pack, ensuring you understand what you are signing up for when you sign "on the dotted line". If it doesn't make any sense to you, it’s in your best interests to find out and understand the implications before you commit. You need to understand not only the tasks required of you to meet the requirements of the job, but also how your progress will be measured and the terms and conditions of employment. This is your chance to find out answers to any questions you may have and to ask what is fair and reasonable to accept.	Facilitator: Gerard William Speaker: Elizabeth Devine
WEDNESDAY 1 SEPTEMBER 2021
1700 - 1800	1 point	Building client rapport The first step in any clinical encounter is getting to know your client - what they value, what makes them tick. Building rapport and developing trust is central to client-centred care and positive audiological outcomes. It's an intangible skill, but it is what will make you a good audiologist. Learning to talk to your client about hearing, hearing loss, communication and the impact it has on lifestyle and quality of life is essential in all areas of audiology. A tick box medical history does not explain who your client really is. The basis of audiology is about asking meaning open questions and applying the answers in a constructive way. This session will be about what you can do to set the scene and build rewarding positive relationships with your clients.	Facilitator: Stephanie Symons Speaker: Davina Ross
1800 - 1900	1 point	Making a recommendation The "decision to fit" is fundamental to an hearing rehabilitiation program, but it is also probably the most contentious and crucial activity you undertake. It is the decision most likely to be challenged and the one most likely to have negative consequences for the client, the clinician and the provider. Clinicians now have a wide range of sophisticated hearing solutions to help their clients with hearing difficulties, but this can also create a dilemma when supporting the client to make the right choice to meet their specific listening needs. This workshop will detail a structured, data driven, client centred approach to device selection. It is not only based on data from hearing assessment results but incorporates listening needs, lifestyle assessments, COSI goals and clinical evidence as well as insights into the expectations of the current generation of clients.	Facilitator: Taylah Vines-Chapple Speaker: Imran Dhamani
THURSDAY 2 SEPTEMBER 2021
1700 - 1800	1 point	Let's talk about money Let’s talk about the elephant in the room. Money. The costs of our goods and services has long been an issue audiologists avoid discussing or acknowledging. But everything we do, from buying a coffee to buying a house, has a cost and a benefit and audiological care is no different. The best audiologists provide long-care for their loyal clients, and they are able to do this because they have a sustainable business model. If you feel comfortable and confident talking about money and the value add of audiology products, you have begun the journey to effective client centred care. This panel discussion, led by an audiological business manager, will explore ways to help you talk to your clients openly and realistically about the value of the solutions you are recommending. Please join in and help break down the barriers.	Facilitator: Heidi Limareff Panel: Rakhee Chandra, Kelly-Mare Korcek, Kathy Currie and Melissa Chandler
1800 - 1830	0.5 points	Why outcome measures matter Recent sessions have detailed the key steps in a successful hearing rehabilitation program. They have explored the importance of understanding our clients' needs and wants and applying a client-centred approach to making a recommendation. After fitting and fine-tuning the device, the final step is the evaluation of client outcomes, yet this step is often omitted or overlooked. This session will focus on the evaluation of the use, benefit and satisfaction the client derives from a hearing device fitting, the importance of reviewing of key COSI goals and the final evaluation of how the client feels as a hearing device user and its impact on their daily life.	Facilitator: Riley Lockett Speaker: Meg Miklosvary
1830 - 1930	1 point	Technology at Bloom Hearing Specialists Supported by Bloom Hearing Specialists Bloom Hearing Specialists is a hearing care provider that is certainly not the biggest in the market, but we do believe we provide a wonderful Graduate experience for clinicians who are looking for a personalised Graduate program. We are currently focused on a culture of recognition as we believe our people are our greatest asset. We take great care in trying to match our Grad’s personalities with that of our supervisors, to ensure your Intern year is supported both from an audiological perspective, but just as importantly, from a personal development perspective. We have a very experienced Learning and Development team who support the business by making use of an interactive online Learning Management system, eloomi, to roll out all of our training programs. We embrace the technology that is involved in the field of Audiology providing our employees with access to a patient management system that allows us to easily conduct Telehealth (video) consultations with our clients. We also have access to Widex and Signia products at bloom hearing that allow us to complete hearing assessments and real ear measurements remotely. This ensures that clients have access to the same ‘in clinic experience’ for a fitting appointment but it is from the convenience of their own home. During the pandemic, we have researched a number of technology solutions that allow us to assess hearing, conduct video otoscopy and complete a full rehabilitation program with clients remotely. IF you are interested in learning more about the opportunities to join the bloom Graduate program, please attend this session.	Facilitator: Safiya Zackariya Speakers: Davina Ross and Joel Elliott

Face-to-Face Program

Click on your selected hub location below to view more information about what the program will encompass. All face-to-face programs are in the associated hub location time zones.

Due to the current COVID-19 government restrictions in NSW and VIC, the Sydney and Melbourne event will run online.

Please note, sessions held on Saturday 4 September will not be made available as recordings.

Sydney (online)

Time (AEST)	CPD Points	Content	Speaker(s)
1045 - 1100	0.25 points	Welcome
1100 - 1230	1.5 points	You Tick, They Tock: What’s the Difference in Our Clocks? Clinical care can be rewarding or frustrating, collegial or confrontational, straight-forward or circular. Why? Sometimes it is not about the objective information on which there may be agreement, such as the time of the day, but the differences among individuals in how they take in information, make information-based decisions, and communicate information, or how the time of the day is to be used. This workshop will explore how personal temperament can drive the behavior of ourselves and others and impact clinical care. The workshop model used will be the four Keirsey personality temperaments of Guardian (45% of the population), Artisan (30% of the population), Idealists (15% of the population), and Rationals (10% of the population). In interaction with others, Guardians are focused on “what” and value careful, thorough, and accurate work. Artisans are focused on “when” and value a clever way of making things happen or getting things done. Idealists are focused on “who” and value oneself as a person that makes important contributions. Rationals are focused on “why” and value the quality of ideas and intellectual competency. In this multi-city workshop, interactive exercises will illustrate how different ways of processing information result in the four temperaments, and how this knowledge can be used to improve clinical care.	Dr Victor Bray (live via video link)
1230 - 1315		Lunch
1315 - 1400	0.75 points	Solution Suites Solution Suites is an opportunity for you to participate in an engaging and interactive practical learning activity with key exhibitors and gain continuing professional development points. It’s about teamwork and working collaboratively with other audiologists. Solution Suites is a problem-based “learning-by-doing” activity based on the “gamification model”: “Follow the yellow brick road and unlock the box to find the next clue!” This session is fast, fun and active; designed to refresh and revitalise your brain. It will help you learn and remember key facts to help you in your daily practice.
1400 - 1600		Mock Interviews *Mock Interviews are open to First Year Students, Second Year Students and Newly Graduates* The interview is one of the final steps in your application process. We want you to be confident and successful in your job seeking process and your interview technique is a skill that can be nurtured through practice. In this rapid fire style practical session, you will have an opportunity to practice your interview skills by recruiters from a diverse range of audiology settings. Click here for more information about Mock Interviews
1400 - 1600		ConnectED *ConnectED is open to Early Career Audiologists and Interns* In this session you will have an opportunity to have private and confidential one on one conversations about life in audiology in a safe, secure and supportive environment. This is your opportunity to learn from experienced audiologists, and explore tips and strategies on how you can overcome any barriers or challenges you may face, and ways to keep progressing in your audiology career. Click here for more information about ConnectED
1600 - 1630		Afternoon Tea
1630 - 1730	1 point	Managing clients with unrealistic expectations At any stage of your audiology career, you're bound to deal with difficult clients. These can be the most rewarding clients you work with, but if they are not handled correctly, the situation can become impossible to manage. Clients may have unrealistic expectations, chronic medical or ontological problems or untreated personality issues. They may need constant physical or emotional support. This session will examine presenting features and exploring possible solutions. There will be opportunities for participants to share their own experiences, what worked, what didn't and when it is OK to let go.	Facilitator: Patrice Lockwood
1730 - 1800		Networking Connect and make new acquaintances.

Melbourne (online)

Time (AEST)	CPD Points	Content	Speaker(s)
1045 - 1100	0.25 points	Welcome
1100 - 1230	1.5 points	You Tick, They Tock: What’s the Difference in Our Clocks? Clinical care can be rewarding or frustrating, collegial or confrontational, straight-forward or circular. Why? Sometimes it is not about the objective information on which there may be agreement, such as the time of the day, but the differences among individuals in how they take in information, make information-based decisions, and communicate information, or how the time of the day is to be used. This workshop will explore how personal temperament can drive the behavior of ourselves and others and impact clinical care. The workshop model used will be the four Keirsey personality temperaments of Guardian (45% of the population), Artisan (30% of the population), Idealists (15% of the population), and Rationals (10% of the population). In interaction with others, Guardians are focused on “what” and value careful, thorough, and accurate work. Artisans are focused on “when” and value a clever way of making things happen or getting things done. Idealists are focused on “who” and value oneself as a person that makes important contributions. Rationals are focused on “why” and value the quality of ideas and intellectual competency. In this multi-city workshop, interactive exercises will illustrate how different ways of processing information result in the four temperaments, and how this knowledge can be used to improve clinical care.	Dr Victor Bray (live via video link)
1230 - 1315		Lunch
1315 - 1400	0.75 points	Solution Suites Solution Suites is an opportunity for you to participate in an engaging and interactive practical learning activity with key exhibitors and gain continuing professional development points. It’s about teamwork and working collaboratively with other audiologists. Solution Suites is a problem-based “learning-by-doing” activity based on the “gamification model”: “Follow the yellow brick road and unlock the box to find the next clue!” This session is fast, fun and active; designed to refresh and revitalise your brain. It will help you learn and remember key facts to help you in your daily practice.
1400 - 1600		Mock Interviews *Mock Interviews are open to First Year Students, Second Year Students and Newly Graduates* The interview is one of the final steps in your application process. We want you to be confident and successful in your job seeking process and your interview technique is a skill that can be nurtured through practice. In this rapid fire style practical session, you will have an opportunity to practice your interview skills by recruiters from a diverse range of audiology settings. Click here for more information about Mock Interviews
1400 - 1600		ConnectED *ConnectED is open to Early Career Audiologists and Interns* In this session you will have an opportunity to have private and confidential one on one conversations about life in audiology in a safe, secure and supportive environment. This is your opportunity to learn from experienced audiologists, and explore tips and strategies on how you can overcome any barriers or challenges you may face, and ways to keep progressing in your audiology career. Click here for more information about ConnectED
1600 - 1630		Afternoon Tea
1630 - 1730	1 point	Managing clients with unrealistic expectations At any stage of your audiology career, you're bound to deal with difficult clients. These can be the most rewarding clients you work with, but if they are not handled correctly, the situation can become impossible to manage. Clients may have unrealistic expectations, chronic medical or ontological problems or untreated personality issues. They may need constant physical or emotional support. This session will examine presenting features and exploring possible solutions. There will be opportunities for participants to share their own experiences, what worked, what didn't and when it is OK to let go.	Facilitator: Patrice Lockwood
1730 - 1800		Networking Connect and make new acquaintances.

Brisbane (Saturday 4 September)

Time (AEST)	CPD Points	Content	Speaker(s)
1045 - 1100	0.25 points	Welcome
1100 - 1230	1.5 points	You Tick, They Tock: What’s the Difference in Our Clocks? Clinical care can be rewarding or frustrating, collegial or confrontational, straight-forward or circular. Why? Sometimes it is not about the objective information on which there may be agreement, such as the time of the day, but the differences among individuals in how they take in information, make information-based decisions, and communicate information, or how the time of the day is to be used. This workshop will explore how personal temperament can drive the behavior of ourselves and others and impact clinical care. The workshop model used will be the four Keirsey personality temperaments of Guardian (45% of the population), Artisan (30% of the population), Idealists (15% of the population), and Rationals (10% of the population). In interaction with others, Guardians are focused on “what” and value careful, thorough, and accurate work. Artisans are focused on “when” and value a clever way of making things happen or getting things done. Idealists are focused on “who” and value oneself as a person that makes important contributions. Rationals are focused on “why” and value the quality of ideas and intellectual competency. In this multi-city workshop, interactive exercises will illustrate how different ways of processing information result in the four temperaments, and how this knowledge can be used to improve clinical care.	Dr Victor Bray (live via video link)
1230 - 1315	0.75 points	Solution Suites Solution Suites is an opportunity for you to participate in an engaging and interactive practical learning activity with key exhibitors and gain continuing professional development points. It’s about teamwork and working collaboratively with other audiologists. Solution Suites is a problem-based “learning-by-doing” activity based on the “gamification model”: “Follow the yellow brick road and unlock the box to find the next clue!” This session is fast, fun and active; designed to refresh and revitalise your brain. It will help you learn and remember key facts to help you in your daily practice.
1315 - 1400		Lunch
1400 - 1600		Mock Interviews *Mock Interviews are open to First Year Students, Second Year Students and Newly Graduates* The interview is one of the final steps in your application process. We want you to be confident and successful in your job seeking process and your interview technique is a skill that can be nurtured through practice. In this rapid fire style practical session, you will have an opportunity to practice your interview skills by recruiters from a diverse range of audiology settings. Click here for more information about Mock Interviews
1400 - 1600		ConnectED *ConnectED is open to Early Career Audiologists and Interns* In this session you will have an opportunity to have private and confidential one on one conversations about life in audiology in a safe, secure and supportive environment. This is your opportunity to learn from experienced audiologists, and explore tips and strategies on how you can overcome any barriers or challenges you may face, and ways to keep progressing in your audiology career. Click here for more information about ConnectED
1600 - 1630		Afternoon Tea
1630 - 1730	1 point	Managing clients with unrealistic expectations At any stage of your audiology career, you're bound to deal with difficult clients. These can be the most rewarding clients you work with, but if they are not handled correctly, the situation can become impossible to manage. Clients may have unrealistic expectations, chronic medical or ontological problems or untreated personality issues. They may need constant physical or emotional support. This session will examine presenting features and exploring possible solutions. There will be opportunities for participants to share their own experiences, what worked, what didn't and when it is OK to let go.	Facilitator TBA
1730 - 1800		Networking Make new acquaintances, mingle with friends and colleagues and relax after the Face-to-Face day of InspirED 2021.

Adelaide (Saturday 4 September)

Time (ACST)	CPD Points	Content	Speaker(s)
1015 - 1030	0.25 points	Welcome
1030 - 1200	1.5 points	You Tick, They Tock: What’s the Difference in Our Clocks? Clinical care can be rewarding or frustrating, collegial or confrontational, straight-forward or circular. Why? Sometimes it is not about the objective information on which there may be agreement, such as the time of the day, but the differences among individuals in how they take in information, make information-based decisions, and communicate information, or how the time of the day is to be used. This workshop will explore how personal temperament can drive the behavior of ourselves and others and impact clinical care. The workshop model used will be the four Keirsey personality temperaments of Guardian (45% of the population), Artisan (30% of the population), Idealists (15% of the population), and Rationals (10% of the population). In interaction with others, Guardians are focused on “what” and value careful, thorough, and accurate work. Artisans are focused on “when” and value a clever way of making things happen or getting things done. Idealists are focused on “who” and value oneself as a person that makes important contributions. Rationals are focused on “why” and value the quality of ideas and intellectual competency. In this multi-city workshop, interactive exercises will illustrate how different ways of processing information result in the four temperaments, and how this knowledge can be used to improve clinical care.	Dr Victor Bray (live via video link)
1200 - 1245	0.75 points	Solution Suites Solution Suites is an opportunity for you to participate in an engaging and interactive practical learning activity with key exhibitors and gain continuing professional development points. It’s about teamwork and working collaboratively with other audiologists. Solution Suites is a problem-based “learning-by-doing” activity based on the “gamification model”: “Follow the yellow brick road and unlock the box to find the next clue!” This session is fast, fun and active; designed to refresh and revitalise your brain. It will help you learn and remember key facts to help you in your daily practice.
1245 - 1330		Lunch
1330 - 1530		Mock Interviews *Mock Interviews are open to First Year Students, Second Year Students and Newly Graduates* The interview is one of the final steps in your application process. We want you to be confident and successful in your job seeking process and your interview technique is a skill that can be nurtured through practice. In this rapid fire style practical session, you will have an opportunity to practice your interview skills by recruiters from a diverse range of audiology settings. Click here for more information about Mock Interviews
1330 - 1530		ConnectED *ConnectED is open to Early Career Audiologists and Interns* In this session you will have an opportunity to have private and confidential one on one conversations about life in audiology in a safe, secure and supportive environment. This is your opportunity to learn from experienced audiologists, and explore tips and strategies on how you can overcome any barriers or challenges you may face, and ways to keep progressing in your audiology career. Click here for more information about ConnectED
1530 - 1600		Afternoon Tea
1600 - 1700	1 point	Managing clients with unrealistic expectations At any stage of your audiology career, you're bound to deal with difficult clients. These can be the most rewarding clients you work with, but if they are not handled correctly, the situation can become impossible to manage. Clients may have unrealistic expectations, chronic medical or ontological problems or untreated personality issues. They may need constant physical or emotional support. This session will examine presenting features and exploring possible solutions. There will be opportunities for participants to share their own experiences, what worked, what didn't and when it is OK to let go.	Facilitator TBA
1700 - 1730		Networking Make new acquaintances, mingle with friends and colleagues and relax after the Face-to-Face day of InspirED 2021.

Perth (Saturday 4 September)

Time (AWST)	CPD Points	Content	Speaker(s)
0845 - 0900	0.25 points	Welcome
0900 - 1030	1.5 points	You Tick, They Tock: What’s the Difference in Our Clocks? Clinical care can be rewarding or frustrating, collegial or confrontational, straight-forward or circular. Why? Sometimes it is not about the objective information on which there may be agreement, such as the time of the day, but the differences among individuals in how they take in information, make information-based decisions, and communicate information, or how the time of the day is to be used. This workshop will explore how personal temperament can drive the behavior of ourselves and others and impact clinical care. The workshop model used will be the four Keirsey personality temperaments of Guardian (45% of the population), Artisan (30% of the population), Idealists (15% of the population), and Rationals (10% of the population). In interaction with others, Guardians are focused on “what” and value careful, thorough, and accurate work. Artisans are focused on “when” and value a clever way of making things happen or getting things done. Idealists are focused on “who” and value oneself as a person that makes important contributions. Rationals are focused on “why” and value the quality of ideas and intellectual competency. In this multi-city workshop, interactive exercises will illustrate how different ways of processing information result in the four temperaments, and how this knowledge can be used to improve clinical care.	Dr Victor Bray (live via video link)
1030 - 1115	0.75 points	Solution Suites Solution Suites is an opportunity for you to participate in an engaging and interactive practical learning activity with key exhibitors and gain continuing professional development points. It’s about teamwork and working collaboratively with other audiologists. Solution Suites is a problem-based “learning-by-doing” activity based on the “gamification model”: “Follow the yellow brick road and unlock the box to find the next clue!” This session is fast, fun and active; designed to refresh and revitalise your brain. It will help you learn and remember key facts to help you in your daily practice.
1115 - 1200		Brunch
1200 - 1400		Mock Interviews *Mock Interviews are open to First Year Students, Second Year Students and Newly Graduates* The interview is one of the final steps in your application process. We want you to be confident and successful in your job seeking process and your interview technique is a skill that can be nurtured through practice. In this rapid fire style practical session, you will have an opportunity to practice your interview skills by recruiters from a diverse range of audiology settings. Click here for more information about Mock Interviews
1200 - 1400		ConnectED *ConnectED is open to Early Career Audiologists and Interns* In this session you will have an opportunity to have private and confidential one on one conversations about life in audiology in a safe, secure and supportive environment. This is your opportunity to learn from experienced audiologists, and explore tips and strategies on how you can overcome any barriers or challenges you may face, and ways to keep progressing in your audiology career. Click here for more information about ConnectED
1400 - 1430		Afternoon Tea
1430 - 1530	1 point	Managing clients with unrealistic expectations At any stage of your audiology career, you're bound to deal with difficult clients. These can be the most rewarding clients you work with, but if they are not handled correctly, the situation can become impossible to manage. Clients may have unrealistic expectations, chronic medical or ontological problems or untreated personality issues. They may need constant physical or emotional support. This session will examine presenting features and exploring possible solutions. There will be opportunities for participants to share their own experiences, what worked, what didn't and when it is OK to let go.	Facilitator TBA
1530 - 1600		Networking Make new acquaintances, mingle with friends and colleagues and relax after the Face-to-Face day of InspirED 2021.

Online Program (continued)